Guides for people running small businesses.
Short, practical answers to the questions clients ask before they hire anyone.
- 01How to choose a website for a small businessTemplate, builder, or custom site? What a small business website needs to do, what it should cost to run, and the questions to ask before you pay anyone.
- 02When a small team should use a CRMThe signs that spreadsheets and WhatsApp threads are costing you customers, and how to choose and set up a CRM your team will keep using.
- 03What an AI agent can take off a small team's platePractical tasks AI agents handle well for small businesses, the tasks they should not do alone, and how to start without risking your customers' trust.
- 04When a logo should be SVG or a vector file instead of a PNGPNG, SVG, AI, EPS, PDF: which logo file to use for your website, printing, signage, and merchandise, and how to get one if you only have a JPG.
- 05How a small business gets found on Google and in ChatGPTPractical steps for organic enquiries: clear service pages, Google Search Console, Google Business Profile, and showing up accurately when people ask ChatGPT.
- 06How to claim your business in ChatGPTOpenAI's Businesses in ChatGPT explained for owners: what Business Hub and Business Agents do, who is eligible, how verification works, and how to prepare your website.